Frequently Asked Questions
Quotes, timelines, data security and after-sales support — the questions clients ask most.
How long does a website or app take?
It depends on scope. A corporate website is typically 4–8 weeks; add an online store or member system and it runs longer. Mobile apps are usually counted from design sign-off. Your quote lists the timeline for each stage.
How is pricing calculated, and what does a quote include?
Quotes are per project. Before work starts you receive a formal quote setting out the scope and stage payments. Third-party costs such as domains and hosting are listed separately, and any change in scope is discussed and re-quoted first.
Can I update the content myself after launch?
Yes. The site comes with an admin panel and we provide training at handover. Larger changes or new features can be quoted per item, or handled inside a maintenance plan.
I only have an idea and have not decided what to build. Can I still come to you?
Yes, and it is common. We start with software prototyping and UI/UX design to map the flow, so you can validate the direction cheaply before committing to full development.
What does a maintenance plan cover, and how is site security handled?
Typically system and plugin updates, scheduled backups, SSL certificate renewal, uptime monitoring and incident handling, with content-update hours available as an add-on. Cost and scope are set out in the quote and can be adjusted.
What should I prepare before a project starts?
Company or brand details, the content and images you want published, reference sites, and a rough budget range. It is fine if that is incomplete — we will list what still needs filling in.
Who holds the data for the website or app?
Data sits in domain and hosting accounts registered in your name, or a cloud environment you nominate. Accounts and access are handed over with the project.
Can you take over a site someone else built?
Yes, but the existing architecture and versions need checking first. We assess whether modifying what exists or rebuilding is the better value, then give you a recommendation.
I already have designs or brand guidelines — can you use them?
Yes. If you have designs, brand guidelines or specified typefaces, we work to them. If you do not, we can handle the design as well.
How are payments arranged?
Usually in stages — for example on signing, design sign-off, development completion and launch. The actual arrangement is written into the quote.
Can features be added after launch?
Yes. Small changes can be handled within a maintenance plan; larger new features are quoted separately and follow the same process.
Let us turn your idea into something real
Send us an outline of the project and we will reply with an initial direction and an indicative budget range.